Software which do not work as desired provides immense stress to the users and for the overall organization thereby creating great impact on its business and can results in a lot of other problems:-
- Monetary Loss:-Monetary loss is defined in the situations where existing customers are not able to rely on the company and also there are financial penalties occurred due to the non-conformity to legal requirements.
- Loss of Time :- This happens due to the delayed transactions as the staff is unable to complete the work because of a failure or a fault.
- Harm To Business Repute:- If a firm is not competent enough to deliver services to its customers within the stipulated period due
Hence, it is indispensable to analyse the system to make sure it is not faulty and it can completely support the business which is based on it. The more late you are to trace any issue the more expensive they are to eliminate or fix.
- to the software faults and failures, then the customers will surely lose their trust and confidence in the organization( and it might happen that they can seek other company to avail its services.