BUSINESS CHALLENGE

The client required a comprehensive solution to support the Power of Choice (PoC) regulatory reforms, enabling advanced metering, digital data flows, and automated market transactions across Australian energy networks. The program required multi-phase delivery with integration across distributors, retailers, and AEMO.

STRATEGIC SOLUTION

Adactin partnered with the client to deliver a multi-phase PoC development program, enabling end-to-end support for smart metering transactions, market coordination, and digital integration with external stakeholders.

• Phase 1 – Power of Choice Transactions: Implemented foundational transaction capabilities including Service Orders, Meter Data Management, Notifications, and market transactions compliant with B2B standards.
• Phase 2 – Integration with External Participants: Integrated the client’s systems with Distributors, Retailers, and the AEMO Gateway supporting Service Orders, Meter Exchange Requests, and Field Work Requests.
• Phase 3 – Workflow & Orchestration Enhancements: Designed automated orchestration of metering tasks, validation rules, SLA-driven allocation, and exception management.
• Phase 4 – Reporting & Compliance: Implemented PoC operational reports, compliance monitoring, field operations dashboards, and market transaction reporting.
• Phase 5 – Pre-Production & Go-Live Support: Managed deployment readiness, test cycles (SIT/UAT/regression), test data preparation, market scenario verification, and hypercare support.

BUSINESS OUTCOMES

• Delivered a fully functional Power of Choice platform supporting all mandated market processes.
• Achieved seamless integration with multiple retailers, distributors, and AEMO.
• Automated end-to-end market transactions, significantly reducing manual effort.
• Enabled real-time smart metering operations with structured workflows and exception handling.
• Provided operational dashboards and compliance reporting aligned with PoC guidelines.
• Ensured successful go-live with minimal defects through structured testing and triage management.

References

• Australian Energy Market Commission (AEMC) – Publications
• Australian Energy Market Operator (AEMO) – Market Information and Procedures
• AUSGrid – Smart Metering & PoC Information